This Privacy Policy explains what personal data urus88 collects from you, how we use it, who we share it with, and how we keep it secure. Your privacy matters to us — not as a legal obligation, but as a practical commitment.
Last updated: June 2026A plain-language summary of how urus88 approaches personal data. The full legal policy text follows below.
urus88 collects personal data that is necessary for account registration, identity verification, payment processing, and regulatory compliance. We do not collect data speculatively or for purposes unrelated to the operation of the platform.
All personal data held by urus88 is stored with industry-standard encryption. Data transmitted between your device and the urus88 platform is protected by 256-bit SSL. Passwords are stored as salted hashes — never in readable form.
urus88 does not sell, rent, or trade your personal information to third-party marketers. Data shared with third parties is limited to what is strictly necessary for platform operations, payment processing, and legal compliance.
Registered urus88 players have the right to access, correct, and request deletion of their personal data, subject to applicable legal and regulatory retention requirements. These rights can be exercised through our support team.
urus88 processes personal data in accordance with the requirements of our international gaming authority licence and applicable data protection law. KYC and AML procedures require the collection and retention of certain identity documentation.
urus88 uses cookies and similar tracking technologies for session management, platform analytics, and personalisation. You can manage cookie preferences through your browser settings. Essential cookies required for platform functionality cannot be disabled.
This Privacy Policy is issued by the operator of the urus88 platform ("urus88", "the Company", "we", "us", "our"), accessible at urus88.win. urus88 is the data controller in respect of personal data collected from registered players and platform visitors in connection with the operation of the urus88 online casino and sportsbook.
For all data protection queries, access requests, and complaints, you may contact the urus88 data protection team via the support email published on this platform: [email protected] (plain text — not a clickable link).
urus88 collects personal data in the following categories:
| Category | Examples | Collection Trigger |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, NRIC / passport number | Account registration and KYC verification |
| Contact Data | Email address, mobile telephone number, residential address | Account registration |
| Financial Data | Bank account details (for withdrawal), e-wallet identifiers (Touch 'n Go, Boost, GrabPay), transaction history | Deposit or withdrawal processing |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Automated collection on platform access |
| Gaming Data | Game history, wagering activity, bet amounts, session duration, product preferences | Platform usage |
| Communications Data | Records of support chat transcripts, email correspondence, complaint records | Customer support interactions |
| Verification Documents | Copies of government-issued identity documents, proof of address, source of funds documentation | KYC / AML compliance procedures |
urus88 does not collect sensitive personal data (as defined under applicable data protection law, including health data, religious beliefs, or biometric data) except where strictly required by law enforcement or regulatory authorities.
urus88 uses personal data for the following purposes:
urus88 will not use your personal data for automated decision-making or profiling that produces legal or similarly significant effects without your explicit consent, except where required by our regulatory obligations under the gaming authority licence.
urus88 processes personal data under the following legal bases, as applicable under relevant data protection legislation:
urus88 does not sell, rent, or trade your personal data to third-party commercial entities for their own marketing purposes. Personal data may be disclosed to the following categories of third parties solely as necessary for the operation of the urus88 platform:
All third-party data processors engaged by urus88 are required to process personal data only on urus88's instructions and in accordance with applicable data protection law. urus88 does not permit third-party processors to use player data for their own independent purposes.
The urus88 platform serves players primarily based in Malaysia. In order to provide certain platform services, personal data may be transferred to and processed in countries outside Malaysia. Where such transfers occur, urus88 ensures that appropriate safeguards are in place — including data processing agreements incorporating standard contractual clauses — to ensure that your personal data receives a level of protection consistent with applicable data protection standards.
urus88 retains personal data for as long as necessary to fulfil the purposes described in this Privacy Policy, and thereafter for the period required by applicable legal and regulatory obligations. In particular:
Upon the expiry of applicable retention periods, personal data is securely deleted or irreversibly anonymised.
urus88 uses cookies and similar tracking technologies (including local storage and session identifiers) on the platform. Cookies are used for the following purposes:
You can manage cookie preferences through your browser settings. Please note that disabling non-essential cookies will not prevent access to the urus88 platform but may affect certain personalisation features.
Subject to applicable data protection law, you have the following rights in relation to your personal data held by urus88:
To exercise any of the above rights, please contact the urus88 support team via email at [email protected]. We will respond to verified requests within thirty (30) calendar days. We may require identity verification before processing a data subject request.
urus88 implements technical and organisational security measures appropriate to the nature of the personal data processed and the risks involved. These measures include 256-bit SSL encryption for all data in transit, encryption of sensitive data at rest, role-based access controls limiting internal access to personal data, regular security audits conducted by independent third parties, and documented incident response procedures. In the event of a personal data breach that poses a risk to your rights and freedoms, urus88 will notify you without undue delay in accordance with applicable legal obligations.
The urus88 platform is strictly intended for adults aged 21 years and above. urus88 does not knowingly collect personal data from persons under the age of 21. Where urus88 identifies or has reasonable cause to believe that an account has been registered by a person under 21 years of age, the account will be closed immediately, all data associated with it will be handled in accordance with applicable legal requirements, and the matter may be reported to relevant authorities.
If you are a parent or guardian and believe that a minor under your care has registered an account with urus88, please contact our support team immediately at [email protected].
urus88 reserves the right to update this Privacy Policy at any time. Material changes will be communicated to registered players via email or in-platform notification prior to taking effect. The current version of this Privacy Policy is always available at urus88.win/privacy-policy. Your continued use of the platform following the effective date of any revision constitutes acceptance of the updated Policy.
For data protection queries, subject access requests, or complaints relating to urus88's handling of your personal data, please contact: [email protected] (plain text — not a clickable link). Please include your registered account username, your full name, and a description of your request or complaint. urus88 will acknowledge receipt within five (5) business days and aim to provide a substantive response within thirty (30) calendar days.
If you are not satisfied with urus88's response to your privacy complaint, you have the right to escalate the matter to the competent data protection supervisory authority or gaming regulatory authority in the relevant jurisdiction.
Effective Date: June 2026. This Privacy Policy supersedes all prior versions. urus88 is operated under international gaming authority licensing. All gaming activities on urus88 are strictly for adults aged 21 and above.
Play with confidence — urus88 protects your personal information with the same seriousness we bring to every other aspect of the platform. Join Malaysian players across KL, Penang, and JB. Must be 21 or older.
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